PRIVACY POLICY

Who We Are
The data controller responsible for managing your information on this website is:
COLLEZIONE by SGD
Address: … Brueckenstr. 16 … 69120 Heidelberg … Germany
Email: info@sgd-studio.de
Phone: +49 151 68811521
Director: Eva Julia Goertz
VAT ID: DE400107564

  1. A Quick Look at Privacy
    We take your privacy seriously. This privacy policy explains how we handle your personal data when you visit our website, place an order, or contact us.

  2. Data We Collect
    We only collect and use your personal information when necessary to provide our services. Here’s what we might collect:

    • Contact Information: Name, email, phone number, mailing address.

    • Order Information: Order history, purchased items, shipping and billing addresses.

    • Payment Information: Details required for payment processing (like credit card details or PayPal info).

    • Technical Information: IP address, browser type, access times, operating system, and other technical data from your site visits.

  3. Why We Collect Data
    We process your data for the following reasons:

    • To fulfill orders: We use your information to process your orders, deliver services, and communicate as part of our contract with you.

    • For customer communication: To keep you informed about your orders, including shipping updates or product announcements.

    • To improve our services: We use technical data to enhance our website and personalize the experience for you.

    • For legal compliance: We may also process data to meet legal requirements (like tax obligations).

  4. Legal Basis for Data Processing
    We process your data based on these legal grounds:

    • Contract Fulfillment (Art. 6 para. 1 (b) GDPR): Data processing is essential to fulfill our contract with you or respond to your inquiries.

    • Consent (Art. 6 para. 1 (a) GDPR): If you’ve explicitly given us permission to process data, for example, to receive marketing information.

    • Legal Obligation (Art. 6 para. 1 (c) GDPR): We may be legally required to process certain data, like for tax record-keeping.

    • 6. Sharing Your Data with Third Parties
      We only share your personal data with third parties when it’s necessary to fulfill our contract with you or when you've given us explicit permission. This may include:

      • Payment Providers: To process payments (e.g., PayPal, credit card processors).

      • Shipping Providers: To handle the delivery of your order.

      • IT Service Providers: To maintain and support our website.

      Any international transfers of data outside the European Economic Area (EEA) will only take place if we have appropriate safeguards in place according to GDPR regulations (Article 44 et seq.).

      7. Data Retention
      We keep your personal data only as long as needed for the purposes it was collected for or as legally required. For example, billing and order details are stored according to statutory requirements, generally for 6 to 10 years.

      8. Cookies and Tracking Technologies
      We use cookies and similar tracking technologies to analyze and improve how our website is used. You can adjust or disable cookies through your browser settings.

      9. Your Rights
      You have several rights concerning your personal data, including the right to:

      • Access (Article 15 GDPR): Request a copy of your personal data stored by us.

      • Correction (Article 16 GDPR): Request that we correct any incomplete or inaccurate data.

      • Deletion (Article 17 GDPR): Request the deletion of your personal data, as long as no legal obligations require us to retain it.

      • Restriction (Article 18 GDPR): Request that we limit how we process your data.

      • Data Portability (Article 20 GDPR): Receive your data in a structured, commonly used format.

      • Objection (Article 21 GDPR): Object to us processing your data based on our legitimate interests.

      10. Protecting Your Data
      We take technical and organizational steps to protect your data from unauthorized access, loss, or misuse. Sensitive data is encrypted during transmission.

      11. Privacy Policy Changes
      We reserve the right to update this Privacy Policy to meet legal requirements or reflect changes to our services. The latest version will always be available on our website.

      12. Contact Us
      If you have any questions about your data or want to exercise your rights, please contact us at:
      Email: info@sgd-studio.de